CLEAR BEFORE YOU BOOK
Draft booking terms.
Updated 21 October 2026 · Version 2026-10-21-v3-previewStandard cosmetic work. A clear price. Your approval for extras.
Tyre removal, refitting and balancing are included. Bringing the complete car adds £60 including VAT. Damage outside the standard scope needs a separate quote and your express approval before extra work.
Preview status and service provider
Freshform Wheels is the chosen independent brand. The legal operator and working telephone and email details are to be confirmed before launch. These are draft service terms for review. All new appointments on this preview are practice bookings and do not form a service contract. Workshop location: Unit 2, Frobisher Industrial Centre, Budds Lane, Romsey, SO51 0EZ.
Standard price and what's included
The standard price is for powder coating a set of four alloy wheels in black, grey, white or silver: up to and including 19 inches, £360 + VAT (£432 total); above 19 inches, £400 + VAT (£480 total). Tyre removal, refitting and balancing are included where required. The same agreed price applies to bare wheels without tyres. Bringing the complete car adds £50 + VAT (£60 total) per car for removing the wheels from the vehicle and refitting them. The applicable total is shown before confirmation. Other quantities, diamond cutting and custom finishes including bronze, anthracite, gunmetal and champagne gold need a separate workshop quote. Caliper painting is a separate service; suitability, price and curing time must be agreed individually and the standard same-day wheel offer does not apply.
Damage, inspection and extra charges
The standard price covers four alloy wheels, powder coating in black, grey, white or silver, tyre removal, refitting and balancing where required, and surface scratches and light kerb scuffs that can be prepared for coating without welding, straightening or structural repair. Cracks, splits, buckles, bends, wheels that are out of true, deep gouges, missing metal and severe corrosion or pitting are excluded. Damage beyond what you declared, including damage revealed after tyre removal or stripping, may require additional work and charges. We will explain the findings, quote any additional price including VAT and obtain your express approval before carrying out extra work. A surcharge does not guarantee repairability: suitability depends on inspection and the wheel manufacturer's limits. We may decline unsuitable wheels. Any revised collection date will be agreed with you. There is no additional charge for bringing bare wheels.
Declaring the condition
Tell us about known cracks, buckles, bends, deep scuffs, corrosion, previous repairs and other defects. Photographs help the workshop review your enquiry; automatic prices use the information you enter and do not diagnose a wheel from its photo. We inspect the wheels, including their condition after stripping where necessary. There is no universal millimetre depth at which every wheel can be repaired: location, construction, condition and manufacturer requirements matter. Additional charges are never authorised merely by accepting these terms. If you decline a proposed extra repair, we will agree how to proceed, including collection; only work already expressly authorised may be charged.
Bookings, drop-off and collection
At launch, a standard website booking will reserve a real workshop slot when a confirmation reference is issued. In this preview, all new bookings are practice appointments. A quote request or trade enquiry does not reserve capacity or confirm a price. We open Monday to Friday, 08:00–17:00. Up to ten bookings are accepted per day. The first four confirmed bookings for a day qualify for same-day collection if dropped off by 09:30; later drop-offs and remaining bookings are scheduled for the next working day. Closed and blocked days are skipped. Your collection date is shown before confirmation. Extra damage, late arrival or an unforeseen delay can affect timing; we will contact you and agree a revised arrangement. Collect only after we notify you that the work is ready. Bring the locking-wheel-nut key if needed.
Late collection of a car
If a car is not collected by 17:00 on its agreed collection date after we have notified you it is ready, storage costs £25 + VAT (£30 total) per additional calendar day, starting the day after that agreed date. This is a conditional charge, not part of the initial refurbishment total. It does not start while work is delayed by us or before we notify you the car is ready. Contact us before the collection deadline to agree any change. This car-storage charge does not apply to loose wheels.
Payment and changes
No online payment is taken by this website. Payment for the agreed service is due on collection. Contact us promptly to change or cancel a booking; cancellation is free before work begins. If the website shows an obvious error, we will explain it and obtain your agreement before proceeding at a corrected price. We do not automatically charge a stored card.
Consumer cancellation rights
For consumers booking a service at a distance, the statutory cancellation period normally runs for 14 days after the contract is made. You can cancel by a clear statement by phone, email or post using the contact details above; include your name, booking reference and booking date. You may use this wording: 'I give notice that I cancel my wheel-refurbishment service booked on [date], reference [reference]. Name: [name]. Address: [address]. Date: [date].' If you expressly request work to begin within this period and then cancel after it has started, you may have to pay a reasonable amount proportionate to the authorised service already supplied. Your cancellation right ends once the service has been fully performed only where you expressly requested early performance and acknowledged this consequence. Where a refund is due, we will make it within the period required by law, normally 14 days after being informed of cancellation. These consumer cancellation rights do not apply to a business purchasing for its trade.
Service quality and your rights
We will carry out the agreed work with reasonable care and skill. A refurbished wheel is a used wheel, and its original condition may affect what finish is achievable; we will explain relevant limitations before agreeing the work. Swatches and concept imagery illustrate colour and style and are not a guarantee of an exact finish. Nothing in these terms excludes statutory consumer rights or liability that cannot lawfully be excluded. Contact the workshop if something is wrong so we can discuss an appropriate remedy.
Trade enquiries and privacy
Batch volumes, trade prices and collection arrangements are agreed individually with the workshop. An online trade enquiry is not acceptance of a trade order. Our privacy notice explains how we use booking details, photographs and contact information. Your booking confirmation records the terms accepted at the time.